This is where it all began. Intract started in the last days of April 2025 with one simple idea: every customer conversation should turn into something a support team can act on, without anyone having to write it up by hand. This first month was short, and it was all about laying the foundations.
TL;DR
- Sign-in - Log in to your own workspace and stay signed in while you work
- First AI analysis - A call transcript goes in, a structured analysis ready to become a ticket comes out
- Plus - your profile in the navigation bar
What changed
- Sign-in. Users can log in to their own workspace and stay signed in while they work.
- Your profile in the app. The navigation bar now shows who is signed in.
- The first AI analysis. We built the first version of the engine at the heart of Intract: it receives a call transcript and returns a structured analysis, ready to become a ticket.
There was nothing flashy to show yet, but everything that followed is built on these first days. We're glad you're here from the start.